I started the resync_user and it says “Sending missing items…” which is encouraging.
Can I have your direct email address to send the status output? I’d rather not post that information to the SurgeMail list.
One of the advantages of being disorderly is that
I am constantly making interesting discoveries.
> On Dec 5, 2017, at 12:42 PM, surgemail-support <firstname.lastname@example.org> wrote:
> X-SpamDetect-Info: ------------- Start ASpam results ---------------
> X-SpamDetect-Info: This message may be spam. This message BODY has been altered to show you the spam information
> X-SpamDetect: ****: 4.1 sd=4.1 0.68(X-Verify-Helo:-ERR) 0.40(X-myrbl:Color=orange) [nnot=0,ng=0,nsum=0,nb=0,nw=0,0.13]
> X-SpamDetect-Info: ------------- End ASpam results -----------------
> Interesting, is this after running an additional tellmail resync?
> Can you send me the output of :
> tellmail status
> from both systems.
> And then try this:
> tellmail resync_user email@example.com
> Let it finish, then check those folders again, is the problem gone?
> On 5/12/2017 6:57 p.m., John Wilkes wrote:
>> In every case it looks like the size reported by “du” is smaller on the mirror. Some examples:
>> on the server:
>> 180772K /var/surgemail/wilkes.com/va/wb/john/mdir/2016%2e07-09
>> 193284K /var/surgemail/wilkes.com/va/wb/john/mdir/2016%2e10-12
>> 279688K /var/surgemail/wilkes.com/va/wb/john/mdir/2017%2e01-03
>> 148552K /var/surgemail/wilkes.com/va/wb/john/mdir/2017%2e04-06
>> on the mirror:
>> 151540K /var/surgemail/wilkes.com/va/wb/john/mdir/2016%2e07-09
>> 144000K /var/surgemail/wilkes.com/va/wb/john/mdir/2016%2e10-12
>> 156480K /var/surgemail/wilkes.com/va/wb/john/mdir/2017%2e01-03
>> 110876K /var/surgemail/wilkes.com/va/wb/john/mdir/2017%2e04-06
>> Looking at one of those directories, /var/surgemail/wilkes.com/va/wb/john/mdir/2016%2e07-09, there are more files on the server than on the mirror:
>> server: ls -1 /var/surgemail/wilkes.com/va/wb/john/mdir/2016%2e07-09 | wc -l
>> mirror: ls -1 /var/surgemail/wilkes.com/va/wb/john/mdir/2016%2e07-09 | wc -l
>> Here is part of a context diff of the output of “ls -1” from mirror and server:
>> $ diff -c ls-1-mirror.out ls-1-mail.out
>> *** ls-1-mirror.out 2017-12-04 21:23:35.775993890 -0800
>> --- ls-1-mail.out 2017-12-04 21:24:31.109474252 -0800
>> *** 11,16 ****
>> --- 11,17 ----
>> + u1012~2,S(0,34034)
>> *** 29,34 ****
>> --- 30,36 ----
>> + u1029~2,S(0,103202)
>> Only the mirror is missing files; there are no files on the mirror that do not appear on the server. The directory in the output above is old archived mail, and is static; i.e. no changes were made on the server or the mirror while gathering this information. The “extra” files on the server are legitimate messages which should have been sent to the mirror.
>> I am running SurgeMail version 7.3c3-3 on both server and mirror. The mirror is a fresh installation (after a disk crash on the previous mirror hardware). The server has been running SurgeMail for many years and has been upgraded several times, most recently from version 6.3c to 7.3c-3 a few months ago.
> I'd really appreciate it if you could take a moment to like us on FaceBook, thanks heaps! ChrisP.