1. Home
  2. Knowledge Base
  3. Restore or Undelete accounts or messages

Restore or Undelete accounts or messages

If an email account is accidentally deleted it can be restored with the command:

tellmail restore_deleted user@xyz.com

If individual messages are deleted, and the recycling feature has been enabled then you can restore messages with the command:

Usage: tellmail undelete[_show] user@xyz.com days fromsubj

If an entire domain is deleted by accident, then use the web admin tool, you will find a ‘restore’ button at the bottom of the list of domains, and some more detailed instructions on how to restore the lost domain.

If the ‘legal archive’ is enabled it’s also possible to search it for messages and restore them to the users account.

Was this article helpful?

Need Support?

Can't find the answer you're looking for?
Contact Support