1. Home
  2. Knowledge Base
  3. Spamhaus DQS rejecting all mail

Spamhaus DQS rejecting all mail

If you have a busy server you may exceed the free usage limits for Spamhaus, if that happens surgemail will start marking everything as spam 🙂

To fix you need to register for an account with Spamhaus and pay for the appropriate level of usage.

When you register they will give you a key: ‘KEYSTRINGHERE’, which you will need to insert into your g_orbs_list setting as follows:

    g_orbs_list name=”KEYSTRINGHERE.sbl.dq.spamhaus.net” action=”stamp” stamp=”Spamhaus, http://www.abuse.net/sbl.phtml?IP=||remoteip||”

You can test your rbl’s with this command:

tellmail orbs_test ip.address

Note: Intermittent RBL rejections

Another possible problem is that you have multiple dns servers defined with g_dns_host, and if one of them is a free dns service (as provided by google, 1.1.1.1 etc) then those services do NOT support RBL lookups. The result will be intermittent failures. You should never use a free DNS service for your email system. Instead use your own dns server, or one provided by your network provider.

Was this article helpful?

Need Support?

Can't find the answer you're looking for?
Contact Support